2nd Day Back Phone Log

One phone call inquiring about other store location hours.

One male caller asking to be directed to the make up counter.

One wrong number call.

One person who thought I was a recording.

One 'I might have just hung up on someone' call because the phone line sounded dead.

One person who wanted the extension number of the electronics section (but not to be transfered there).

One student wondering if the fall textbooks had been shelved yet...

Two hang up calls.

Eight calls inquiring as to how late the store is open. One customer managed to shake up this question by phrasing it, "how late is you guys open?" I wish I could respond "we guys is open until nine."

*As a side note, logging the phone calls today made me ridiculously eager for the phone to ring. Will they ask about a book? A textbook? Get supremely confused when you ask which kind of book it is they are calling about? Want to know the store hours? Or will they ask a question that someone has never asked before!

-Montana